Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
One of the best way to understand Customer Service is to be a consumer too. When we have purchase product from vendors we have found that good communication on the delivery of that product makes the transaction go much smoother. At Wrong Way RC, we will always endeavor to ship your order promptly. Our policy is to ship orders within two business days although many times it will be sooner. Once your order is processed and shipped we will send via email the ship date and details. If you have not heard from us by the end of two business days it means that we were not able to fulfill your order and are already trying to contact you via your email and/or phone number.
Note; we are an internet based company and cannot allow walk in's due to city zoning requirements. If you are going to be in the area we would love to visit, maybe even get a chance to fly at my home field www.flaglerrams.com Contact me in advance, maybe we can see you there!! - Richard